FAQ

1. How often should I get my oil changed?
It is recommended that you get your oil changed every three months or every 5,000 kilometres, whichever comes first. However some of the newer vehicles require frequent oil changes. Our helpful service staff can look into what the manufacturer states is appropriate for your vehicle.


2. How often should I rotate my tires?
Manufacturers recommend you rotate your tires every 10,000 kilometres.


3. What services does Balance Auto Garage provide?
Balance Auto is an auto repair shop that offers all forms of repair and maintenance for your vehicle. We bring you the highest standard of service in exhaust, brakes, tires, alignment, suspension, oil, and much, much more

As a full-service auto repair shop, we’re also available for your regularly scheduled maintenance. Our technicians are proud to bring you the highest quality in all forms of services designed to keep your vehicle running as smoothly as possible. Among these are winter and summer tire installation, oil changes, check-ups for your battery, coolant, and brakes, exhaust and suspension systems. With our qualified technicians at the helm of these services and the commitment to customer service, we’re an auto repair shop you can count on!


4. What is wheel alignment and how much do you charge?
Your vehicle is properly aligned when all suspension and steering components are sound and when the tire and wheel assemblies are running straight and true. Proper alignment is necessary for even tread wear and precise steering. Uneven front-or rear-tire wear, or changes in your vehicle's handling or steering response (i.e. pulling to one side) can indicate misalignment. Your vehicle may need a "front-end" alignment or a "four-wheel" alignment, depending on the symptoms you are experiencing. The moderate cost of having your vehicle aligned can more than pay for itself in tire mileage, performance and comfort.


5. My check engine light is on, what should I do?
If your check engine light is on, that is your vehicle reporting an issue. The light indicates that a trouble code has been stored inside the history in your vehicle’s on-board computer, or ECM (Engine Control Module.) You need to have that code scanned and interpreted; from there, the diagnostics can begin. While the car’s computer does not actually say what the specific problem is, it will indicate what system has experienced the malfunction, as an example, the ignition, emission or fuel-related. From there, a mechanic can start troubleshooting to determine the cause of the problem. Contact Us and we can book you in for an appointment!


6. How often do I need a tune up?
Most manufacturers recommend around 100,000 km, but this varies from vehicle to vehicle and manufacturer to manufacturer. We can look up what is recommended specifically for your vehicle to ensure it stays properly maintained.

7. Shouldn’t I take my car to the dealership? After all, they know it best?
You don’t have to return to the dealer if you choose. While the folks at the dealership are knowledgeable, Balance Auto Garage has access to the same information they do, plus more.